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Zyene Reviews
Zyene Reviews

The Zyene platform

A complete review routine. From the ask to the next action.

Invite customer feedback with branded requests, keep every review in one place, reply with AI, and use clear signals to improve the next customer experience.

A little less work. A lot more clarity.

Meet your new everyday workspace.

01 / 03

Your voice. Even when you’re busy.

Automatically publish AI replies to new, unanswered Google reviews. Choose which star ratings to respond to and a tone that fits your business. Turn it off anytime.

Or draft, edit, and publish a reply yourself.
Turn on “Try automatic replies” in the demo

Scroll to explore. Or make it your own.

Workspace / Reviews & replies
YOUR REPUTATION, IN ONE PLACE

Review inbox

3 awaiting a reply

Choose your settings, then watch a new Google review receive a reply.

Reply tone

Automatic replies are off in this demo.

Local simulation. Nothing is published to Google. Existing inbox reviews stay unchanged.

JM
Jordan M.

google · 2 hours ago

Sample review

The team made us feel so welcome. Great coffee, a lovely space, and the kind of service that makes you want to come back.

A reply that sounds like youSample AI draft
119/1,500

Choose a tone, edit the draft, then publish in the demo.

Yours to explore. Fictional data, sample replies, no real sends.

Your workspace. Ready to try.

Every review moment.
One connected routine.

From the first request to the next improvement, Zyene helps your team invite feedback, respond with care, and turn the patterns into action.

Review Monitoring & Inbox

Keep connected review feedback in one working view

  • Review sync from Google, Facebook, and Yelp
  • A working review inbox for your active business location
  • Email and SMS alerts when new reviews arrive
  • Sentiment analysis to help surface urgent feedback
  • Filter by rating, platform, location, or date
Explore review monitoring & inbox

AI-Powered Review Replies

Professional responses in seconds, in your voice

  • One-click AI reply suggestions for every review
  • Professional, Friendly, or Concise reply tones
  • Automatic replies to new, unanswered Google reviews
  • Choose eligible star ratings for automatic replies
  • Review drafts yourself or turn on automatic publishing
Explore ai-powered review replies

Review Collection & Negative Feedback Shield

Invite feedback fairly, follow up thoughtfully, and resolve issues sooner.

  • Branded review requests by SMS, email, shareable link, or QR code
  • Optional follow-up reminders for customers who have not engaged
  • Private feedback and team alerts for timely service recovery
  • Configurable feedback and service-recovery workflows
  • Use the API or a secure webhook to trigger requests from your workflow
Explore review collection & negative feedback shield

Competitor Intelligence

Know exactly where you stand in your market

  • Track up to 10 competitors per location
  • Compare review volume, average rating, and response rate
  • Spot changes in nearby competitors’ review activity
  • Use competitor context alongside your own review trends
  • Keep local comparison in view as you plan improvements
Explore competitor intelligence

Local SEO Dashboard

Understand and improve your Google Business Profile

  • Google Business Profile keyword performance tracking
  • Keyword insights: what customers search to find you
  • Photo, post, and Q&A management from one dashboard
  • Local pack ranking estimation for your top keywords
  • Actionable recommendations to improve your GBP score
Explore local seo dashboard

Analytics & Reporting

Understand what's working and share results

  • Dashboard overview: ratings, volume, response rate, trends
  • Review and request activity trends over time
  • Email and SMS request funnel progression
  • Export review and request data to CSV
  • Use aggregate analytics through the developer API
Explore analytics & reporting

Connects with the platforms you already use

Google Business Profile logoGoogle Business Profile
Facebook Reviews logoFacebook Reviews
Yelp logoYelp
Zapier logoZapier
Square logoSquare
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REST API
See all integrations

All features. One platform. One price.

Starting at $29.99/mo - no annual contracts, no add-ons, no surprises.