Review activity
Follow the number of new reviews and compare activity over time.
From first request to next improvement
A review routine your team can keep.
Connect your profile, invite feedback fairly, respond with care, and use the signals to improve the next customer experience.
01 / Connect
Connect your profile and make the first request easy
Connect your Google Business Profile, set up a branded review page, and bring the review work your team already does into one repeatable routine.
- Connect Google Business Profile through OAuth
- Create a branded review page and shareable link
- Download a QR code for in-person requests
- Add Facebook and Yelp review sync when it fits your workflow
YOUR REPUTATION, IN ONE PLACE
3 awaiting a replyReview inbox
Choose your settings, then watch a new Google review receive a reply.
Automatic replies are off in this demo.
Local simulation. Nothing is published to Google. Existing inbox reviews stay unchanged.
JM
Jordan M.
Sample reviewThe team made us feel so welcome. Great coffee, a lovely space, and the kind of service that makes you want to come back.
A reply that sounds like youSample AI draft
119/1,500
Choose a tone, edit the draft, then publish in the demo.
02 / Monitor
See what needs a response while it is still fresh
Keep reviews and private feedback in view, then use AI to get a thoughtful Google reply started in your team’s voice. Edit and publish a draft yourself, or enable automatic replies for new Google reviews that match your chosen star ratings.
- Review and private-feedback alerts for your active location
- Google, Facebook, and Yelp review sync in one working view
- Professional, Friendly, or Concise reply tones
- Approve a Google reply yourself or turn on automatic publishing
THE NEXT REVIEW STARTS HERE
No real messagesSend a review request
Customer view · interactive preview
MessagesDraft preview
Juniper CoffeeText message previewReply STOP to opt out.
03 / Collect
Invite feedback. Follow up thoughtfully.
Send branded review requests by SMS, email, shareable link, or QR code. Add an optional follow-up reminder, then use Negative Feedback Shield to capture private feedback and alert your team when service recovery is needed.
- SMS, email, shareable-link, and QR review requests
- Optional follow-up reminders for customers who have not engaged
- Private feedback alerts for timely service recovery
- Configurable feedback and service-recovery workflows
- Use the API or a secure webhook to trigger requests from your workflow
SEE THE BIGGER PICTURE
Fictional August reportReputation overview
- New reviews
- 47 In the selected sample period
- Average rating
- 4.6 / 5 From these sample reviews
- Response rate
- 89% Sample reviews with a reply
Review activityAug 14 · 8 reviews
Hover, tap, or focus a bar to explore each day.
04 / Improve
Turn review patterns into your next improvement
Review request activity, ratings, response coverage, competitor context, and Google Business Profile signals in one place. Use that context to decide what your team will improve next.
- Email and SMS request activity and funnel progress
- Review volume, rating, and response trends
- Competitor context for your active location
- Google Business Profile keyword performance signals
- Export review and request data for deeper analysis
Know what progress
looks like.
Follow the signals that matter to your business, and build a routine you can improve over time.
Rating trends
See how your average rating changes as more customers share their experience.
Response rate
Keep track of the conversations your team has answered and what still needs attention.
Customer feedback
Look for recurring themes and use them to improve the next customer’s visit.
Ready to try it yourself?
7-day free trial. Full access to every feature.
No credit card lock-in. Cancel anytime before day 7.