Restaurant owners use Zyene Reviews to get more 5-star reviews, respond to diners instantly with AI, and protect their reputation before bad reviews go public.
7-day free trial · No credit card lock-in · Starting at $29.99/mo
These aren't generic problems. They're specific to your industry.
One 1-star drop
Harvard Business School research found a 1-star drop in Yelp rating costs restaurants 5–9% of revenue. In a 100-cover restaurant, that's 5–9 empty tables every night.
93% of diners
93% of consumers check restaurant reviews before choosing where to eat. If your last 3 reviews are negative and unanswered, they're going to the place next door.
53% expect
53% of customers expect a business to reply to reviews within a week. Most restaurants respond to fewer than 30% of their reviews — or not at all.
Get instant SMS or email alerts the moment a new Google, Facebook, or Yelp review arrives — so you can respond before the diner even gets home.
One-click AI reply suggestions match your restaurant's tone — warm, professional, or apologetic — and can be published in seconds without sounding robotic.
The Negative Feedback Shield intercepts unhappy diners before they write a public 1-star review. They're guided to a private form you can act on — without it affecting your Google rating.
See exactly how your star rating, review volume, and response rate compares to the restaurants around you — and identify where you're winning or falling behind.
Illustrative workflow
A restaurant group monitors several review platforms separately, responds inconsistently, and cannot compare locations from one view.
Connect each location, centralize review alerts, create a response workflow, and offer every customer a consistent way to share feedback.
Track request delivery, genuine review volume, rating distribution, response coverage, and response time by location. Results depend on customer volume and experience.
This is not a customer testimonial or a promised result.
No per-location surcharges. No annual contracts. Cancel anytime.
1 location
7-day free trial on all plans. No credit card lock-in.
