Never miss a new review
Get instant SMS or email alerts the moment a new Google, Facebook, or Yelp review arrives - so you can respond before the diner even gets home.
Zyene for restaurants
Review Management Built for Restaurants
Restaurant owners use Zyene Reviews to send post-visit requests, respond to Google reviews, and give diners a private way to report service problems.
7 days free · From $29.99/month · Cancel anytime
The reputation challenges restaurants face
These aren't generic problems. They're specific to your industry.
First impressions
Reviews shape first impressions
Diners can read recent feedback before booking. Respond to service issues with specific, useful information instead of leaving complaints unanswered.
Recent feedback
Keep your profile current
A steady request process gives diners more recent experiences to read when choosing a restaurant.
Reply backlog
Make time for responses
Busy service periods can leave reviews unanswered. A shared inbox helps staff see which replies still need attention.
Built around your
working day.
The tools to make reputation management a natural part of running your restaurant.
AI replies that sound like you
During the morning rush, let automatic Google replies answer eligible new reviews in a Professional, Friendly, or Concise tone. Review and publish a draft yourself when a guest needs a personal response.
Follow up on low ratings
The Negative Feedback Shield gives unhappy diners a private form to describe the problem and alerts your team. Use that feedback for service recovery while keeping public review requests fair.
Track nearby competitors
See exactly how your star rating, review volume, and response rate compares to the restaurants around you - and identify where you're winning or falling behind.
An illustrative workflow
A better day at your restaurant.
- 01
Starting point
A restaurant group monitors several review platforms separately, responds inconsistently, and cannot compare locations from one view.
- 02
A better routine
Connect each location, centralize review alerts, create a response workflow, and offer every customer a consistent way to share feedback.
- 03
What to measure
Track request delivery, genuine review volume, rating distribution, response coverage, and response time by location. Results depend on customer volume and experience.
This is not a customer testimonial or a promised result.
Pricing built for restaurants
No per-location surcharges. No annual contracts. Cancel anytime.
Starter
1 location
$29.99/mo
- AI drafts & automatic Google replies
- Negative Feedback Shield
- Review monitoring
- SMS & email campaigns
Most Popular
Professional
Up to 3 locations
$59.99/mo
- Everything in Starter
- Competitor tracking
- Up to 3 business locations
- Priority support
Enterprise
Unlimited locations
Custom
- Everything in Professional
- Enterprise planning with sales
- Unlimited business locations
- White-label review widgets
- Talk to sales about rollout and integration needs
7-day free trial on all plans. No credit card lock-in.
Join other restaurant owners on Zyene
Start your 7-day free trial today.
No credit card lock-in. Cancel before day 7 and pay nothing.