Privacy Policy
Last Updated: March 4, 2026
Zyene Reviews ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy governs your access to and use of zyenereviews.com, app.zyenereviews.com, and any related software, applications, or services (collectively, the "Services").
1. Information We Collect
We collect several types of information from and about users of our Services, including:
- Identifiers: such as your real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, or other similar identifiers.
- Commercial information: including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Internet or other electronic network activity information: including, but not limited to, browsing history, search history, and information regarding your interaction with an internet website, application, or advertisement.
- Customer Data: information you upload or provide regarding your customers (names, emails, phone numbers) for the sole purpose of sending review requests on your behalf.
2. Integration with Third-Party Platforms
If you choose to integrate our Services with third-party platforms such as Google, Yelp, or Facebook:
- Google API Services: Our use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
- We request access only to data required to perform our Services, such as reading and responding to reviews on your behalf.
- You can revoke access to these platforms at any time through your integration settings.
3. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Services and its contents to you.
- To provide you with information, products, or services that you request from us.
- To process and send review requests to your customers on your behalf.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Services or any products or services we offer or provide though it.
4. Sharing Your Information
We do not sell your personal information or your customers' data. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
- To contractors, service providers, and other third parties we use to support our business (e.g., Stripe for payment processing, Resend for transactional emails).
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
5. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All payment transactions are encrypted and processed through our payment gateway provider, Stripe. We do not store your credit card information on our servers.
6. Your Data Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. You can manage your account information within the application dashboard. To exercise other data rights, please contact us.
7. Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account.
8. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: support@zyenereviews.com.