
Doctors, clinics, and healthcare providers use Zyene Reviews to attract new patients, respond professionally to reviews, and protect their practice's reputation.
7-day free trial · No credit card lock-in · Starting at $29.99/mo
These aren't generic problems. They're specific to your industry.
71% of patients
71% of patients use online reviews as the first step to finding a new doctor or specialist. A practice with fewer than 4.5 stars or thin review count loses new patients to competitors before the first call.
Wait times
Across all medical specialties, wait time and front-desk experience are the top reasons patients leave negative reviews — not clinical outcomes. These complaints are preventable with private resolution.
Multiple platforms
Healthcare practices face reviews on more platforms than almost any other industry. Managing them separately is time-consuming and inconsistent — most practices respond to under 20% of their reviews.
Send a review request via email or SMS after each appointment — timed to arrive when patient satisfaction is highest and the visit is still fresh.
Zyene's AI reply suggestions are designed for healthcare — always professional and empathetic, never referencing protected health information.
The Negative Feedback Shield routes upset patients to a private feedback form. Most wait-time and billing complaints can be resolved before they become public 1-star reviews.
Track your Google, Facebook, and other review platforms from one inbox. Set up instant alerts so your team can respond within hours — not days.
“In 4 months, both locations climbed above 4.5 stars. New patient appointments increased by 22%. Six complaints were resolved before going public.”
Dr. Amir
family practice physician with 2 locations in the suburbs of Atlanta, GA
Illustrative scenario based on typical platform results.
No per-location surcharges. No annual contracts. Cancel anytime.
1 location
7-day free trial on all plans. No credit card lock-in.