Automated requests after every appointment
Send a branded review request via SMS or email automatically after each appointment - when the client is freshly satisfied and still glowing from the service.
Zyene for salons & spas
Review Management Built for Salons & Spas
Salon and spa owners use Zyene Reviews to grow their 5-star review count, respond to clients professionally, and shield their reputation from bad experiences.
7 days free · From $29.99/month · Cancel anytime
The reputation challenges salons & spas face
These aren't generic problems. They're specific to your industry.
Choosing a salon
Show what clients experience
Recent feedback can help new clients understand your salon’s service and atmosphere before making an appointment.
1 bad color job
One disappointed client can go viral
In the beauty industry, a bad haircut or coloring experience shared on social media - or in a Google review - can damage your reputation with hundreds of prospective clients in days.
Booking platforms
Clients trust Google more than booking apps
Vagaro and StyleSeat have their own review systems, but Google Reviews also appear in local search. Compare your review volume, rating, and recent activity with nearby salons instead of treating 100 reviews as a universal ranking threshold.
Built around your
working day.
The tools to make reputation management a natural part of running your salon or spa.
AI replies that sound personal, not generic
Keep your salon’s voice in the conversation. Choose a tone and star threshold for automatic Google replies, while handling appointment concerns with a draft you review yourself.
Follow up on disappointed clients
When a client isn't happy with their cut or color, the Negative Feedback Shield gives them a private way to explain what went wrong and alerts your team.
Stay ahead of nearby salons
The competitor tracker monitors nearby salons and spas. Know when a competitor is getting more reviews than you - and respond before it affects your bookings.
An illustrative workflow
A better day at your salon or spa.
- 01
Starting point
A salon relies on occasional organic reviews and has no consistent workflow for appointment follow-up or service-recovery feedback.
- 02
A better routine
Send policy-compliant follow-ups after appointments, centralize new-review alerts, and give staff a clear process for editing and approving reply drafts.
- 03
What to measure
Track request delivery, new review volume, response time, rebooking, and feedback resolution. Booking or rating lift must be measured from the salon's own data.
This is not a customer testimonial or a promised result.
Pricing built for salons & spas
No per-location surcharges. No annual contracts. Cancel anytime.
Starter
1 location
$29.99/mo
- AI drafts & automatic Google replies
- Negative Feedback Shield
- Review monitoring
- SMS & email campaigns
Most Popular
Professional
Up to 3 locations
$59.99/mo
- Everything in Starter
- Competitor tracking
- Up to 3 business locations
- Priority support
Enterprise
Unlimited locations
Custom
- Everything in Professional
- Enterprise planning with sales
- Unlimited business locations
- White-label review widgets
- Talk to sales about rollout and integration needs
7-day free trial on all plans. No credit card lock-in.
Join other salon and spa owners on Zyene
Start your 7-day free trial today.
No credit card lock-in. Cancel before day 7 and pay nothing.