← Help Center
Campaigns
Create SMS and email review request campaigns, customize templates, schedule follow-ups, and improve conversion rates.
Creating a Review Request Campaign
How to set up a review request campaign in Zyene - from choosing your audience to configuring timing, message, and channel.
Read guideSMS vs. Email Campaigns: Which Should You Use?
Comparing SMS and email review requests - response rates, best use cases, and when to use both together.
Read guideCampaign Message Templates
Use, customize, and create review request message templates in Zyene for SMS and email - tone, timing, and branding tips included.
Read guideSetting Up Follow-Up Messages
Configure automatic follow-up review request messages for customers who did not respond to your first SMS or email request.
Read guide