GatherUp focuses on review collection and customer surveys. Zyene Reviews adds AI replies, competitor tracking, and GBP SEO — at a lower starting price.
Key takeaway: Choose Zyene Reviews when Google review replies, Shield routing, competitor tracking, and GBP keywords matter more than NPS surveys and agency white-label. GatherUp wins for customer surveys, employee recognition, Healthgrades-style listings, and franchise programs. Published entry pricing is about $29.99/mo for Zyene Reviews versus roughly $99/mo per location for GatherUp—confirm quotes before you switch.
| Feature | Zyene Reviews | GatherUp |
|---|---|---|
| Starting price (monthly) | $29.99/mo | $99/mo per location |
| Annual contract required | ||
| 7-day free trial | 14-day trial | |
| AI reply suggestions | Unlimited, all plans | Limited |
| Auto-commenter | All paid plans | Not available |
| Competitor tracking | All plans | Not available |
| GBP keyword dashboard | All plans | Not available |
| Customer surveys / NPS | Not included | Core feature |
| Employee recognition | Not included | Available |
| Negative Feedback Shield | Full routing | Basic |
Every feature, side by side. No marketing speak.
| Feature | Zyene Reviews | GatherUp |
|---|---|---|
| Google review monitoring | Real-time, all plans | Available |
| SMS & email review requests | 500–700/mo per location | Available |
| AI reply suggestions | Unlimited, one-click | Limited / basic |
| Auto-commenter (hands-free replies) | All paid plans | Not available |
| Negative Feedback Shield | Full private routing, all plans | Basic filtering |
| Competitor tracking | Up to 10 per location | Not available |
| GBP keyword performance | Dashboard, all plans | Not available |
| Customer surveys / NPS | Not included | Core feature |
| Employee recognition | Not included | Available |
| White-label for agencies | Not included | Available |
| Healthgrades / TripAdvisor | Not synced | Available |
| REST API | All paid plans | Available |
| Zapier integration | All plans | Available |
Starting price per month for 1 location. Pricing scales with location count. Zyene Reviews pricing as of 2026. See our pricing page for current rates.
No annual contract. No credit card lock-in.
Cancel before day 7—pay nothing.
Already using GatherUp? Talk to us about migration →
